How well do you know your current and potential customers? Do you know how to deal with an angry customer and how to spot a dishonest one? In this program AVI and AMI approved instructor George Witt give you 12 do’s and dont’s of shop management. This class is sure to help you improve your shop’s bottom line. Watch now.
George Witt is the owner of George Witt Service, a Honda and Acura repair shop. He is an ASE certified Master Technician and service advisor, an AMI Accredited Manager, and an AMI Approved Instructor. He has presented management training classes to thousands of shop owners from coast to coast.
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