http://diagnosticnews.com the Automotive Diagnostic Newsblog Fri, 03 Feb 2012 15:46:51 +0000 en hourly 1 http://wordpress.org/?v=3.1.2 http://diagnosticnews.com/management/quick-management-tips-from-amn-3/ http://diagnosticnews.com/management/quick-management-tips-from-amn-3/#comments Tue, 03 Jan 2012 18:21:36 +0000 newsadmin http://diagnosticnews.com/featured/quick-management-tips-from-amn-3/ By Tom Ham. How often do you check your email? Does your shop look busy enough? Are you still using the fax machine to receive parts diagrams? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://diagnosticnews.com/management/quick-management-tips-from-amn-3/feed/ 0 http://diagnosticnews.com/management/quick-management-tips-from-amn-july/ http://diagnosticnews.com/management/quick-management-tips-from-amn-july/#comments Mon, 18 Jul 2011 20:35:11 +0000 newsadmin http://diagnosticnews.com/featured/quick-management-tips-from-amn-july/ By Tom Ham. Are the people at your front desk too technical? Does your shop have a good incentive pay plan? Do you have options available for your customers? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://diagnosticnews.com/management/quick-management-tips-from-amn-july/feed/ 1 http://diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/ http://diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/#comments Mon, 06 Jun 2011 16:45:15 +0000 newsadmin http://diagnosticnews.com/?p=7889 By Bob Cooper. Anyone who has been selling service for any length of time will agree that there are two kinds of customers. The first is the customer who has a history of making good decisions, not just with auto repair, but with most decisions. And then we have the other kind of customer: the kind of person who more often than not makes the wrong decisions. Let’s use maintenance service as an example.]]> http://diagnosticnews.com/management/service-advisors-need-to-be%e2%80%a6sales-people/feed/ 0 http://diagnosticnews.com/management/quick-management-tips-from-amn-2/ http://diagnosticnews.com/management/quick-management-tips-from-amn-2/#comments Sun, 10 Apr 2011 14:27:46 +0000 newsadmin http://diagnosticnews.com/?p=7261 By Tom Ham. Are new car dealers eating your lunch? Can you just take a quick look at it? You send oil change reminders to who? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://diagnosticnews.com/management/quick-management-tips-from-amn-2/feed/ 0 http://diagnosticnews.com/management/quick-management-tips-from-amn/ http://diagnosticnews.com/management/quick-management-tips-from-amn/#comments Mon, 07 Mar 2011 17:00:38 +0000 newsadmin http://diagnosticnews.com/?p=6845 By Tom Ham. Is there any rhyme or reason to your parking lot? No time for inspections with customers waiting? Are you utilizing the factory maintenance schedules? Check out the latest Auto Shop Monthly Management Tips from the Automotive Management Network to get inside secrets on managing your shop and increasing your bottom line.]]> http://diagnosticnews.com/management/quick-management-tips-from-amn/feed/ 0 http://diagnosticnews.com/management/5-training-tips-that-work/ http://diagnosticnews.com/management/5-training-tips-that-work/#comments Tue, 08 Feb 2011 00:15:49 +0000 newsadmin http://diagnosticnews.com/?p=6311 By Bob Cooper. If you want to build a more profitable, successful business, here are five tips that work!]]> http://diagnosticnews.com/management/5-training-tips-that-work/feed/ 0 http://diagnosticnews.com/management/quick-management-tips-3/ http://diagnosticnews.com/management/quick-management-tips-3/#comments Sun, 23 Jan 2011 20:06:58 +0000 newsadmin http://diagnosticnews.com/?p=6163 http://diagnosticnews.com/management/quick-management-tips-3/feed/ 0 http://diagnosticnews.com/management/evil-parts-stores-who-ruin-our-business/ http://diagnosticnews.com/management/evil-parts-stores-who-ruin-our-business/#comments Sun, 21 Nov 2010 17:12:11 +0000 newsadmin http://diagnosticnews.com/management/evil-parts-stores-who-ruin-our-business/ By George Witt. There is sure a lot of talk about this subject. I hope this helps give you a strategy to deal with "the competition". I am surprised and disappointed that so few of us truly understand the business we are in and who our target market really is. I hope that none of you really believe that those people laying on their backs in the parts store parking lots all across this great country of ours are really any kind of prospect for our repair businesses. Good Heavens.]]> http://diagnosticnews.com/management/evil-parts-stores-who-ruin-our-business/feed/ 5 http://diagnosticnews.com/management/more-management-tips-2/ http://diagnosticnews.com/management/more-management-tips-2/#comments Wed, 13 Oct 2010 00:41:03 +0000 newsadmin http://diagnosticnews.com/?p=5145 http://diagnosticnews.com/management/more-management-tips-2/feed/ 0 http://diagnosticnews.com/management/quick-management-tips/ http://diagnosticnews.com/management/quick-management-tips/#comments Thu, 15 Jul 2010 05:32:54 +0000 newsadmin http://diagnosticnews.com/?p=3601 http://diagnosticnews.com/management/quick-management-tips/feed/ 0